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Floworad

TERMS & CONDITIONS

Welcome to Floworad (“we,” “our,” or “us”). By accessing or using our website [www.floworad.com], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services or placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Floworad reserves the right to modify or update these Terms at any time without prior notice. Continued use of our website means acceptance of those changes.

2. Products and Availability

  • All flowers, plants, and gift items displayed on Floworad are subject to availability.

  • In certain situations, substitutions may be necessary due to seasonal or regional limitations. We ensure all replacements are of equal or higher value.

  • Images on the website are for illustration purposes; actual arrangements may vary slightly in color, size, or wrapping style.

3. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Floworad accepts secure online payments through approved gateways.

  • Orders will be confirmed only after successful payment.

  • We reserve the right to revise prices, offers, or discounts at any time.

1. General

4. Delivery Policy

  • We offer same-day, scheduled, and custom delivery options based on location.

  • Delivery times are estimates and may vary due to traffic, weather, or public holidays.

  • If the recipient is unavailable, the order may be left with a neighbor, security guard, or at the doorstep as per customer instructions.

  • Floworad is not responsible for delayed or failed deliveries caused by incorrect addresses or recipient unavailability.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

6. Customer Responsibilities

  • Customers are responsible for providing accurate delivery details, including name, address, and contact number.
    Floworad will not be held liable for any loss resulting from inaccurate or incomplete delivery information.

7. Intellectual Property

  • All materials, including product photos, text, graphics, and logos, are the exclusive property of Floworad.
    You may not reproduce, distribute, or use any content from the website without prior written consent.

8. Limitation of Liability

  • Floworad is not liable for any indirect, incidental, or consequential damages that may arise from using our website or services, including but not limited to delays, substitutions, or product differences.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

10. Contact Us

  • If you have any questions, feedback, or complaints, please contact our support team:

  • 📧 support@floworad.com
    📞 Damam : +966502199308

             Al Shouqia(Makkah) : +966534785634

             Umrah(Makkah) : +966535961914

             Jazan : +966535961917

             Khamis Mushait : +966539851914

  • 📍 [Your Office/Store Address]

TERMS & CONDITIONS

Welcome to Floworad (“we,” “our,” or “us”). By accessing or using our website [www.floworad.com], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services or placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Floworad reserves the right to modify or update these Terms at any time without prior notice. Continued use of our website means acceptance of those changes.

2. Products and Availability

  • All flowers, plants, and gift items displayed on Floworad are subject to availability.

  • In certain situations, substitutions may be necessary due to seasonal or regional limitations. We ensure all replacements are of equal or higher value.

  • Images on the website are for illustration purposes; actual arrangements may vary slightly in color, size, or wrapping style.

3. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Floworad accepts secure online payments through approved gateways.

  • Orders will be confirmed only after successful payment.

  • We reserve the right to revise prices, offers, or discounts at any time.

1. General

4. Delivery Policy

  • We offer same-day, scheduled, and custom delivery options based on location.

  • Delivery times are estimates and may vary due to traffic, weather, or public holidays.

  • If the recipient is unavailable, the order may be left with a neighbor, security guard, or at the doorstep as per customer instructions.

  • Floworad is not responsible for delayed or failed deliveries caused by incorrect addresses or recipient unavailability.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation and Refund Policy

  • Cancellations are accepted up to 24 hours before the scheduled delivery.

  • Once an order is dispatched or delivered, cancellation and refunds are not possible.

  • In case of damaged or incorrect products, please contact us within 6 hours of delivery with photos for review.

  • Approved refunds will be processed within 7–10 business days to the original payment method.

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